Privacy policy
Privacy Policy
Last updated: August 2026
The 3AM Club is committed to protecting your personal information. This policy explains what we collect, why, and what rights you have over it.
Information We Collect
- Name, email address, phone number and shipping/billing address.
- Payment information, processed securely by our payment providers. We never see or store full card numbers.
- Device and browsing data such as IP address, browser type, pages visited and cookie identifiers.
- Anything you choose to tell us by email when you contact support or claim the guarantee.
Health-Related Information
We do not ask for and do not require medical information to sell you this product. If you voluntarily mention a health condition or a medication when you write to support, we use it only to answer your question, we do not add it to any marketing profile, and we do not sell or share it.
How We Use Your Information
- To process, ship and deliver your orders.
- To send order confirmations, shipping updates and support replies.
- To handle guarantee claims and refunds.
- To prevent fraud and keep the store secure.
- To improve our product, website and customer experience.
- To send marketing emails — only when you have opted in.
Sharing of Information
We do not sell your personal information. We share it only with the providers needed to run the store — our e-commerce platform, payment processors, shipping carriers, order-tracking services, email platform and analytics tools — and only to the extent each one needs to do its job, or where the law requires it.
Cookies
We use cookies and similar technologies to keep your cart working, remember preferences and measure site performance. You can disable them in your browser, but parts of the site may stop working properly.
Data Retention
We keep order and transaction records for as long as needed to provide our service and to meet legal, accounting and tax obligations.
Your Rights
Depending on where you live — including under the UK GDPR, under Canadian privacy law (PIPEDA) and under applicable US state privacy laws — you can request access to, correction of or deletion of your personal data, object to certain processing, or withdraw marketing consent at any time.
To exercise any of these rights, email support@3amclubstore.com. We answer verified requests within the timeframe required by applicable law.
Marketing
Every marketing email carries an unsubscribe link, and one click is enough. You can also just ask us.
Children
This product is not intended for anyone under 18, and our store is not directed at children. We do not knowingly collect their personal information.
Security
The site uses SSL encryption and our payment pages are PCI-compliant. No transmission over the internet is completely secure, but we take reasonable measures to protect your data.
Changes
We may update this policy. The revised version takes effect once published on this page.